Shipping & Returns

Returns

Our refund policy is All Sales Final. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

To complete your return, we require a receipt or proof of purchase.

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

 

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@shopeqol.com and send your item to: 665 E Treemont Pl., Bldg 21 Apt 203, Corona, CA 92879.

 

Shipping

Our products are shipped within 2-3 Days using the following carriers: UPS. To return your product, you should mail your product to 665 E Treemont Pl., Bldg 21 Apt 203, Corona, CA 92879. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Email: support@shopeqol.com


Phone: 951-454-4111

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©EQOL2020

FDA Disclaimer: These statements have not been evaluated by the Food and Drug Administration. Products sold by EQOL™ are not intended to diagnose, treat, cure, or prevent any disease. The information on our website is intended to provide general information regarding our products and is not to be construed as medical advice or instruction. Read more